Blog - Small Business Website Design | Black Webs


The latest news and info from the team

Recovering a Domain in Redemption Period

Here’s a quick guide to recovering a domain that has entered into a ‘Redemption Period’ when purchased through and not renewed.

The Domain enters ‘Redemption Period’ for 30-90 days when the Domain has expired before being released back onto the market (and you’re unlikely to get it back when it does).

If you have purchased a Plan, then you can use the support option to request a recovery of the domain.

If you haven’t purchased a Plan, you need to use the community Support forums (without divulging any personal info).

The first thing to do is to ensure your email address is valid on your account – this is where they will send any emails regarding the request you are about to raise.

Then you simply raise a ticket to state that you accidentally allowed your domain to expire (in our client’s case it was because the renewal notices were being sent to an email account that no longer existed), and that you’re prepared to pay the $80 redemption fee to recover it.

A support agent will then send you a payment request (for which you will should receive an email notification) – pay this and then wait a while for your Domain to be recovered.

If your Domain was pointing to external services, you may need to reapply the settings for these.


Success Story: Thames Rib Experience (London)

Success Story: Thames Rib Experience (London)

Thames River experience were referred to us early 2014 in need of a complete website overhaul.

A number of design drawings drawn up, all based around their brand new branding package – along with a with a clear specification to engage and convert more visitors.

Over the years the website has progressively redeveloped to incorporate new sales funnels, a new booking system and new products.

“Working with BlackWebs for the past 3 years has transformed our website. Their creative skills and expert advice are invaluable. The prompt and efficient service allows us to keep our website continually up to date and we are delighted with the friendly & professional service we receive.”

Visit them at

Success Story: Lucy and Belle (London)

Success Story: Lucy and Belle (London)

We were approached by Clara from Lucy and Belle in the summer of 2014 and quickly arranged the meeting to go over her plans.

We were looking at a brand new website for brand new baby gifts business.

With the brief in hand, we set about producing drafts designs to produce a suitable theme using the provided branding guidelines.

The live website quickly followed and has since undergone numerous design updates throughout the years to keep up to date and incorporate new features.

Three years later the business is well established and providing a steady stream of orders throughout the year.

“I cannot recommend the services of Black Webs more highly.

At every stage they have, and continue to be helpful and professional… They simply exceed expectations.

I am so delighted to have found the services of Black Webs, they are an integral part of my business and I really enjoy working with them.”

Visit the Lucy and Belle website at

Sasco Sauces Website Launches (Ashford, Kent)

Sasco Sauces Website Launches (Ashford, Kent)

Nationwide fast-food sauces manufacturer Sasco Sauces Ltd (based in Aylesford, Kent), have made mayonnaise and bespoke recipe sauces for more than 15 years.

Having worked with the company on another bespoke project the year previous – they then required a complete overhaul of their website to market their vast range of products effectively.

Visit their website on

Invergordon Bus Tours Website Launches (Invergordon, Scotland)

Invergordon Bus Tours Website Launches (Invergordon, Scotland)

Touring company Invergordon Bus Tours, based in Scotland, required a major update to their old, tired-looking website and online booking system.

A full screen, full impact design was drafted and approved – along with a fully integrated online Booking system linked to PayPal enabling customers to purchase from over 100 tours each year.

Features include: Fully mobile responsive website, language translator, booking system, fully maintained and managed.

Visit their website at

Success Story: Limon Casa (Bromley, Kent)

Success Story: Limon Casa (Bromley, Kent)

Limon Casa is a brand new retail business based in Sidcup, Kent.

Referred to us from an existing client, we set about creating their online store to ensure consistent sales from day one. They have since expanded into a physical store and run regular social media campaigns to produce continued sales growth month after month.

Features include: Full stock control system, image cropping/updates, full sales reporting, product search optimisation.

Visit their website at

Blossom & Berry Website Launches (London)

Blossom & Berry Website Launches (London)

Blossom and Berry came to us with a website that had lost its way… parts of it had broken, visitors couldn’t join online courses or find the information they needed.

We completed revamped the site, transferring and restructuring old content on a brand new purpose built online course solution.

Features include: Content transfer, online course system, design up, full maintenance and management.

Visit them online at

Client Spotlight: Thames Rib Experience (London)

Client Spotlight: Thames Rib Experience (London)

For over 10 years the Thames RIB Experience have been thrilling London’s locals and tourists across the Thames in their ultra high-powered speedboats.

Their website was in need a major makeover to boost sales and cope with demand. Their new website is designed to make it easy to for visitors to find the information they need, fully mobile responsive and integrated with an external booking system for instant bookings.

Features include: Content transfer, booking system integration, seasonal promotion updates, full maintenance and management.

Visit them online at

Success Story: Pom Pom Baby (Bromley, Kent)

Success Story: Pom Pom Baby (Bromley, Kent)

Pom Pom Baby is a babies and childrenswear store in Bromley, Kent.

Having had a previous website developer produce a website that failed to generate any significant amount of sales, fell to pieces in regards to design – and generally became difficult to contact after the project had been delivered, Pom Pom Baby approached us with a simple requirement: build us a website that sells our products.

Two weeks later they were up and running on a brand new platform and instantly generating sales. They now maximise use of multiple streams of traffic from Google, Social Media channels and email marketing to ensure a steady stream from sales seven days a week.

The main features include a stock control system, product option system, Mailchimp integration along with our standard Ecommerce features and general guidance and support.

“Our website has been built very professionally, thanks to BlackWebs. They are always quick to respond and to explain. We had three other web designers before and have experienced lots of problems but not with BlackWebs. I have recommended them to lots of other companies and only have praise for BlackWebs.”

Visit them at, or in-store at 16 Plaistow Lane, Bromley BR1 3PA.

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