Blog - Small Business Website Design | Black Webs


The latest news and info from the team

GoDaddy to Microsoft 365 Migration – Autodiscover Issue Resolved

The transfer process from an MS Tenant account (in this case GoDaddy) to Microsoft 365 is a complex progress, here’s how we did it.

  1. Export all mailboxes to PST files – move those backup files to a safe place (outside of the Outlook folders, just to be sure).
  2. Cancel and delete all mailboxes in GoDaddy
  3. Call or Live Chat GoDaddy support and have them remove the tenant account
  4. Purchase the new Microsoft 365 account direct on the Microsoft website
  5. Configure the Domain as required – if it hasn’t yet been released by GoDaddy this will not work.  The release was more or less instant for us – making sure they the support agent was sure to cancel the account.
  6. If you still have Outlook on your desktop it is likely to suffer an issue linking back to the old GoDaddy setup.  To resolve this we opened MS Word and logged out of any account logged in (under “Account”) – then logged in with the new account.  We could then open Outlook and sign in with our new Email accounts without any issue.
  7. Setup your Email accounts in Outlook and restore your PST files.

We hope this helps – we spent a long time trying to resolve the Outlook issue – thinking it was an Autodiscovery routing issue.


East Anglian DriveAbility – Website Now Live!

East Anglian DriveAbility – Website Now Live!

East Anglian DriveAbility contacted us through a referral – in need of a complete overhaul on their current, dated website – along with a number of content changes.

The new site offers full mobile responsive design, easy to use menu structure and clear/simple nagivation throughout.

The site was built for £35/month – no start-up cost, hosting all future updates and maintenance included.

Client testimonial:
We just wanted to send you an email to let you know how happy we are with the website and how amazing the service has been – we cannot fault it!
Thank you so much for making this such an easy process and being so supportive.

Serene Baby – New Website Live!

Serene Baby – New Website Live!

Referred to us from an existing client, Sareena (based in Bedford) had built her existing website on the platform (the self-build solution using pre-made templates), but soon found it wasn’t quite presenting the business correctly – or producing the required results due to the limitations on the payment functionality of such platforms.

We offered to rebuild the entire website from scratch (using a similar – but refined – design), with a complete overhaul of the booking and payment system – all within two weeks.

The new class booking and payment system is fully integrated – no longer using external (paid-for) services – into a slick, simple system that Sareena can manage directly.

We now provide keyword tracking via the system – ensuring the website is performing well for all targeted keywords.

Visit the new website at

How to Take the Perfect Product Photo

How to Take the Perfect Product Photo

Here are a few of our simple tips for taking great product shots…

  1. Background

    Decide whether you’re going to have a background or have the background removed.If you’re going to have the background removed, try to keep it clean/simple (not complex – which makes it hard to define the edge of the product) – and ideally white (or contrasting to your product colour).  We recommend sending images away to be “clipped” professionally – it should cost between 15-50p depending on the amount of images you have (the more you have the cheaper it is).

    If you’re going to have a background, also keep it simple – so not to distract from the product.  You could also have a relevant background – slightly blurred out (or not in the same focus as the project).  Here’s an example…

  2. Lighting

    If you’re not able to get hold of a lighting rig then try to shoot your product in sunlight.  Don’t use a flash on your products – this will generate shadows and likely means the space where you’re taking the shot is too dark – dark photos (espically when the background is removed) look bad.
  3. Camera

    Most digital cameras these days will do a decent job.  Ensure your camera is set to high resolution – using auto focus.  There’s no need for a “RAW” format – JPG is fine.  If you’re sending your images away to be “clipped” – always send the highest-resolution photos possible.
  4. Close Ups

    Particularly with clothing, it’s best to try and get a few close ups of the product’s details – this will help the buyer make a choice.
  5. Editing

    There are many free editing apps/softwares available to brighten and sharpen your images if needed – but be careful not to over-edit them, espically if your product is a specific colour or shade, this should always be shown as close to true as possible.
  6. Posting

    As well as using your photos on your website, you can use them on your social media channels too – perhaps with text on top or as a gallery (in Instagram).
iMassage Therapy – New Website Launches in Colchester

iMassage Therapy – New Website Launches in Colchester

Sarah from iMassage Therapy based in Colchester came to us needing to overhaul her entire website.  We worked with Sarah over a period of two-three weeks to re-build a new, mordern website just the way she wanted it.

From a technical point of view, we had to ensure all her rankings from the old website were not lost – this is achieved by ensuring the page structure and content is kept the same, whilst using redirects where old pages no longer existed (or have been combined into single pages).

The new website is now hooked up to our keyword tracking tools,, enabling us to track and improve the performance over time.

JPG vs PNG – What’s Best To Use and Why

JPG vs PNG – What’s Best To Use and Why

There are subtle differences between JPG, PNG and TIF files (the most common file types used) – but you might only know these if you are technical…

PNG images hold transparency, this means they tend to be much larger files than other formats as they have more data to remember.  These images are higher quality and tend to hold and display some colours better than other formats.

JPG files hold less detail and therefor save to a much smaller size – ideal for web usage.

TIFF images are usually high resolution and therefore very large in filesize – mainly used for print artwork.

There may be instances where you require transparency, e.g. to show the background through the given image.  We generally reserve PNG formats for logos and small details in banners.  Using a PNG file for a large image will cause loading performance issues with your page – espically if you have more than one image.

In nearly all circumstances, the JPG format should be used for images on your website.  Using graphics software you can reduce the quality of the image (not the size), which is unnoticable to the eye but will improve your performance.

If your visitor is loading your website on their mobile they will appricate the use of JPG, as these files are typically 10x smaller in filesize than PNG – so will not eat up their data usage.

What Is Google Changing And How Will It Impact My Website?

What Is Google Changing And How Will It Impact My Website?

Beginning in July, Google Chrome will start marking all http websites as “Not Secure”. So if your website URL starts with http:// then your website visitors will see a “Not Secure” notice like this:

With an SSL certificate installed, your website will labelled “Secure” with the green lock icon and https in the address bar.

What is SSL?
SSL essentially encrypts the data between the visitor’s web browser and your website.  This is particularly important for Ecommerce websites where personal data and payment details are entered.  The visual sign of HTTPS also provides an additional level of trust to the visitor.

GDPR – Mailing List Re-consent Process for Mailchimp

Here’s a quick guide to re-consenting your mailing list in Mailchimp.

  1. Update your list to use the new GDPR options now available on Mailchimp (edit your list and tick the GDPR box).
  2. Edit your list sign up form to include the GDPR fields that are relevant to your business (e.g.  Email, Phone, Post).
  3. Edit the “Update Your Profile Form” (under the lists options) to show only the fields that you want to present to the subscriber.  These fields will populate automatically based on the information your subscriber has previously submitted (email, firstname, surname, etc).
  4. Create a new campaign with an intro and an “Update Profile” button – which leads them to update their subscription profile (there is a Mailchimp template available for this).
  5. Send the new campaign – then schedule it every other day using the grouping option to select only those who have not opened your original emails.
  6. Delete everyone that has not updated their profile on the 25th May.

Updates to your website

In addition to re-consenting, you also need to update your website’s Privacy Policy, including a “Cookie” acceptance message at the top or bottom of your website.

Any mailing list sign up forms should also be updated so they are opted-in/ticked by default.

Need help?

We’re happy to help with any GDPR updates or advice you may need, please get in touch on 0800 599 9510 or email

SEO Keyword Tracking

Keyword tracking is a crucial part of your websites performance.   Our tools enable you to see where your website ranks in Google for every given keyword – and the search statistics on the keyword itself, so you can determine whether or not a keyword is worth targeting.

Our tracking tool automatically sends out a monthly email to ensure constant review in conjunction with our team.

For more information contact us here.

Ready to get started?

Phone or Email us to discuss your requirements